Contact Us

For product questions, order assistance, delivery concerns, or returns, please contact PEPPERIO using the details below.

Customer Service

Email: support@pepperio.shop
Phone: +1 725-259-2983
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

We do not currently offer live chat.

When contacting us about an order, please include your order number and the email address used at checkout. Do not send full payment card details or identity documents.

Returns and Damaged Items

To request a return, exchange, or assistance with a broken or incorrect item, email support@pepperio.shop.

For eligible returns, we will provide a prepaid shipping label and the designated return address. Please do not ship merchandise to our business address without instructions.

Business Information

Store brand: PEPPERIO
Website: https://pepperio.shop
Legal business name: PEPPERIO LLC

Business address:

3240 W Glenwood St
Springfield, MO 65807-3154
United States

This address identifies our business. It is not advertised as a walk-in retail store or a customer return drop-off location.

Privacy Requests

For personal-information requests or privacy questions, email support@pepperio.shop.