Terms of service

Last updated: September 14, 2026

These Terms govern your use of https://pepperio.shop, operated by PEPPERIO LLC. Our Sales Terms apply to purchases, and our Privacy Policy explains our handling of personal information.

1. Using Our Website

You must have the legal capacity to enter into a purchase agreement, or use the website with appropriate authorization.

You agree to provide accurate information and not use the website for unlawful, fraudulent, or abusive purposes.

2. Prohibited Activities

You must not:

  • Attempt unauthorized access to our website or systems.
  • Introduce malicious code or interfere with checkout.
  • Use stolen payment credentials or submit fraudulent orders.
  • Harass customer-service personnel.
  • Copy or commercially exploit protected website content without permission or a lawful basis.

3. Website Content

Our photographs, branding, text, and other original materials are owned by us or used with authorization. These Terms do not transfer intellectual property rights to visitors.

You may use the website for personal shopping and other purposes permitted by law.

4. Product Information

We aim to present accurate product information. Screen settings and photography may affect how colors and finishes appear.

Product measurements are approximate unless stated otherwise. Any permitted variation must remain consistent with the product description; this notice does not excuse material discrepancies or defective goods.

Refer to each product page for its specific material, dimensions, quantity, and care instructions.

5. Reviews and Submitted Content

Reviews should reflect genuine experiences and must not contain unlawful material, harassment, unrelated advertising, or another person’s private information.

By submitting a review, you authorize us to display it and make reasonable formatting or privacy-related edits. You retain ownership of your content.

We may remove content that violates these rules. Negative feedback alone is not a reason for removal.

6. Third-Party Services

Our website may connect to payment services or other third-party websites. Their separate terms and privacy practices may apply when you use them.

7. Availability and Liability

We take reasonable steps to keep the website available, but interruptions may occur.

To the extent permitted by law, we are not responsible for losses caused solely by circumstances outside our reasonable control. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded, including applicable rights relating to faulty goods, fraud, or our own misconduct.

8. Governing Law and Disputes

These Terms are governed by the laws of the State of Missouri, subject to applicable federal law and mandatory consumer protections.

Please first contact support@pepperio.shop so we can attempt to resolve a dispute through good-faith discussion.

If no resolution is reached, either party may pursue remedies through a court with lawful jurisdiction. These Terms do not impose mandatory arbitration or waive non-waivable consumer rights.

9. Changes

We may update these Terms prospectively. Changes do not retroactively remove rights relating to previously placed orders.

10. Contact

PEPPERIO LLC
3240 W Glenwood St
Springfield, MO 65807-3154
United States

Email: support@pepperio.shop
Phone: +1 725-259-2983
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time